Vevor Luxury Heated Towel Rail – Curved
- Affected
- Electric heated metal towel rack.
- The problem
- The product presents a risk of electric shock as the instructions and safety information for the product are inadequate and contradictory.
- What to do
- The product has been recalled from end users by the manufacturer and the import has been rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Electric Towel Rack |
|---|---|
| Brand | Vevor |
| Model Number | Curved round Bar-220V |
| Other Identifiers | MJJRJPGJ8220VGEBSV2 RVG3355-220802-0007-29, ‘Brushed &Polish &Matte Black Finish’ |
| Country of Origin | China |
| Product Description | Electric heated metal towel rack. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a risk of electric shock as the instructions and safety information for the product are inadequate and contradictory. As a result, it is foreseeable that the product could be installed incorrectly, presenting a risk of electric shock. Towel rails should not be fitted with appliance inlets, and this product possessed one on each side of the appliance.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. For further information, access the Vevor webpage at: https://uk.vevor.com/pages/Product-Recall-Statement.
The import has been rejected at the border and destroyed.
Additional information
PSD case number: 2211-0116
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 June 2023. This page summarises an official notice. Details can change – always follow the official notice.