Villeroy & Boch Kiddy Bears Children’s Glass Collection
- Affected
- Children’s glass tumblers with printed designs sold in sets of two.
- The problem
- The product presents a risk of injuries as the tumblers can break and fracture if pressure is applied to the glass from the inside.
- What to do
- Owners of the affected glasses should stop use immediately and return to Villeroy & Boch free of charge by post for a full refund. No receipt is required.
Product information
| Type | Kitchen/cooking accessories – Set of glasses |
|---|---|
| Brand | Villeroy & Boch |
| Affected item numbers | 14-8665-7458, 14-8664-7458, 14-8673-7458, 14-8674-7458 |
| Product names | Hungry as a Bear, Happy as a Bear, Roar like a Lion and Walk like an Elephant. |
| Country of Origin | Germany |
| Product Description | Children’s glass tumblers with printed designs sold in sets of two. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as the tumblers can break and fracture if pressure is applied to the glass from the inside. This is due to excess tension in the glass used. If the glass were to break whilst in use, the user may receive cuts or injuries.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The products have been recalled from end users.
Owners of the affected glasses should stop use immediately and return to Villeroy & Boch free of charge by post for a full refund. No receipt is required.
Should you have any queries, please contact the Villeroy & Boch customer services team on 00800 6864 8110 (freephone), or via email on service.uk@villeroy-boch.com.
For further details, please access the Villeroy & Boch recall notice here: https://www.villeroy-boch.co.uk/product-recall.
Additional information
PSD notification number: 2507-0069
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 18 July 2025. This page summarises an official notice. Details can change – always follow the official notice.