Vehicle recall 20 February 2017

Volvo Bus B11R recall: Alternator may overheat

Yes – some of these vehicles are being recalled
What's wrong
It has been identified that during production the temperature sensors for the alternator have been installed/located in the wrong position. This can result in the driver not receiving an early warning of the alternator overheating.
What to do
Contact a Volvo Bus dealer to book the free repair. Recall all affected vehicles to inspect the location of all the temperature sensors for the alternator and if found incorrectly positioned reposition them as per the technical service instruction including…
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

It has been identified that during production the temperature sensors for the alternator have been installed/located in the wrong position. This can result in the driver not receiving an early warning of the alternator overheating.

The fix

Recall all affected vehicles to inspect the location of all the temperature sensors for the alternator and if found incorrectly positioned reposition them as per the technical service instruction including checking of the alienator bearings/friction.

Vehicles affected

Model Built from Built to Vehicles
B11R 7 May 2013 15 Dec 2016 623

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 20 February 2017. This page summarises an official notice. Details can change – always follow the official notice.

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