Vehicle recall 26 September 2023

Volvo Bus B13R recall: ECM/ACM Software Update

Yes – some of these vehicles are being recalled
What's wrong
Due to an error in our engine software if there is a key-off / key-on signal during operation (i.e. driver turning the key during driving) engine will stop and remain stopped. The original software design is that the engine will not stop if there is…
What to do
Contact a Volvo Bus dealer to book the free repair. Update software
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Due to an error in our engine software if there is a key-off / key-on signal during operation (i.e. driver turning the key during driving) engine will stop and remain stopped. The original software design is that the engine will not stop if there is a key-off and the vehicle speed is above 10 Km/h. The consequences when the engine stops is there is no steering support.

The fix

Update software

Vehicles affected

Model Built from Built to Vehicles
B13R 9 May 2022 10 Sep 2023 –
B13R 9 May 2022 10 Sep 2023 63

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 26 September 2023. This page summarises an official notice. Details can change – always follow the official notice.

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