Waitrose & Partners recalls Beef and Ale Pie because of undeclared allergens
- Affected
- Waitrose & Partners Slow Cooked Beef and Ale Pie
- The problem
- Nuts (hazelnuts) and milk
- Allergen
- Hazelnut, Milk, Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy to nuts (hazelnuts) and/or an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to a local Waitrose store for a full refund. Alternatively contact Waitrose Customer Care on 0800 188 881 Option…
Products affected
Waitrose & Partners Slow Cooked Beef and Ale Pie
- Pack size: 400g
- Batch code L0125 · Best before end: November 2021
Risk
Nuts (hazelnuts) and milk
This product contains hazelnuts and milk making it a possible health risk for anyone with an allergy to nuts (hazelnuts) and/or an allergy or intolerance to milk or milk constituents.
Action taken by the company
Waitrose is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy to nuts (hazelnuts) and/or an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to a local Waitrose store for a full refund. Alternatively contact Waitrose Customer Care on 0800 188 881 Option 4.
More information
Waitrose & Partners are recalling Waitrose & Partners Slow Cooked Beef and Ale Pie because it contains hazelnuts and milk which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to nuts (hazelnuts) and/or an allergy or intolerance to milk or milk constituents.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 8 July 2020. This page summarises an official notice. Details can change – always follow the official notice.