Allergy alert 10 August 2020

Waitrose & Partners recalls Chicken Satay with Sweet Chilli Sauce because of undeclared allergens

Yes – this has been recalled
Affected
Waitrose & Partners Chicken Satay with Sweet Chilli Sauce
The problem
Fish and peanuts
Allergen
Fish, Peanuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy to fish and/or peanuts, do not eat it. Instead return it to a local Waitrose store for a full refund. Alternatively contact Waitrose Customer Care on 0800 188 881 Option 4.
Source: Food Standards Agency Official notice ↗

Products affected

Waitrose & Partners Chicken Satay with Sweet Chilli Sauce

  • Pack size: 85g
  • Use by 17 August 2020

Risk

Fish and peanuts
This product contains fish and peanuts making it a possible health risk for anyone with an allergy to fish and/or peanuts.

Action taken by the company

Waitrose & Partners is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to fish and/or peanuts, do not eat it. Instead return it to a local Waitrose store for a full refund. Alternatively contact Waitrose Customer Care on 0800 188 881 Option 4.

More information

Waitrose & Partners are recalling Waitrose & Partners Chicken Satay with Sweet Chilli Sauce. This is because an incorrect dip has been packed in the product resulting in fish and peanuts not being mentioned on the label. This means the product is a possible health risk for anyone with an allergy to fish and/or peanuts.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 10 August 2020. This page summarises an official notice. Details can change – always follow the official notice.

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