Waitrose & Partners recalls Waitrose N°1 Charentes Butter Croissants because of undeclared soya
- Affected
- Waitrose N°1 Charentes Butter Croissants
- The problem
- Soya
- Allergen
- Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy to soya, do not eat it. Instead contact Waitrose customer service on 0800 188 881, Option 4 to arrange a refund. If customers are making an essential trip to a Waitrose store they can return the item in-store for…
Products affected
Waitrose N°1 Charentes Butter Croissants
- Pack size: 2 x Units
- Best before 01 April 2020
Risk
Soya
This product contains soya making the product a possible health risk for anyone with an allergy to soya.
Action taken by the company
Waitrose is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy to soya, do not eat it. Instead contact Waitrose customer service on 0800 188 881, Option 4 to arrange a refund. If customers are making an essential trip to a Waitrose store they can return the item in-store for a full refund.
More information
Waitrose & Partners is recalling Waitrose N°1 Charentes Butter Croissants, packs of 2 units because they have been filled with an incorrect product which contains soya that is not declared on the label. This means the product is a possible health risk for anyone with an allergy to soya.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 March 2020. This page summarises an official notice. Details can change – always follow the official notice.