Waitrose & Partners recalls Waitrose N°1 Teacakes because of undeclared egg
- Affected
- Waitrose N°1 Teacakes
- The problem
- This product contains egg, making it a possible health risk for anyone with an allergy or intolerance to egg.
- Allergen
- Egg – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy or intolerance to egg, do not eat it. Instead contact Waitrose customer service on 0800 188 881 to arrange a refund. If customers are making an essential trip to a Waitrose store, they can return the item in-store for…
Products affected
Waitrose N°1 Teacakes
- Pack size: 2 x units
- Best before 07 April 2020
Risk
This product contains egg, making it a possible health risk for anyone with an allergy or intolerance to egg.
Action taken by the company
Waitrose & Partners is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or intolerance to egg, do not eat it. Instead contact Waitrose customer service on 0800 188 881 to arrange a refund. If customers are making an essential trip to a Waitrose store, they can return the item in-store for a full refund.
More information
Waitrose & Partners is recalling Waitrose N°1 Teacakes because they have been packed with an incorrect product which contains egg that is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to egg. No other Waitrose & Partners products are known to be affected.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 April 2020. This page summarises an official notice. Details can change – always follow the official notice.