Allergy alert 20 November 2019

Waitrose recalls Carrot & Coriander Soup because of undeclared allergens

Yes – this has been recalled
Affected
Waitrose Carrot & Coriander Soup
The problem
Barley (gluten) and celery
Allergen
Barley, Celery, Gluten – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy or intolerance to barley (gluten) and/or an allergy to celery do not eat it. Instead return it to the store from where it was bought for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

Waitrose Carrot & Coriander Soup

  • Pack size: 600g
  • Use by 27 November 2019

Risk

Barley (gluten) and celery
This product contains barley (gluten) and celery making it a possible health risk for anyone with an allergy or intolerance to barley (gluten) and/or an allergy to celery.

Action taken by the company

Waitrose is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy or intolerance to barley (gluten) and/or an allergy to celery do not eat it. Instead return it to the store from where it was bought for a full refund.

More information

Waitrose is recalling its Carrot & Coriander Soup because it contains barley (gluten) and celery which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to barley (gluten) and/or an allergy to celery. Some pots have been filled with the incorrect soup.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 20 November 2019. This page summarises an official notice. Details can change – always follow the official notice.

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