Allergy alert 4 December 2024

Waitrose recalls Waitrose Chinese Takeaway Bag for 2 because of undeclared molluscs

Yes – this has been recalled
Affected
Waitrose Chinese Takeaway Bag for 2
The problem
Molluscs
Allergen
Molluscs – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy to molluscs, do not eat it. Instead return it to your local Waitrose branch for a full refund. For more information contact Waitrose Customer Care 0800 188 884, Option 4.
Source: Food Standards Agency Official notice ↗

Products affected

Waitrose Chinese Takeaway Bag for 2

  • Use by All dates from 21 September 2024 to 04 December 2024

Risk

Molluscs
This product contains molluscs making it a possible health risk for anyone with an allergy to molluscs.

We are issuing this recall on 04 December 2024, which is the last use by date quoted in this recall. This is because the product is suitable for freezing and therefore there may be products from the recall period (21 September 2024 – 04 December 2024) in people's freezers, which will need to be recalled.

Action taken by the company

Waitrose is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to molluscs, do not eat it. Instead return it to your local Waitrose branch for a full refund. For more information contact Waitrose Customer Care 0800 188 884, Option 4.

More information

Waitrose is recalling Waitrose Chinese Takeaway Bag for 2 because it contains molluscs, which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to molluscs.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 4 December 2024. This page summarises an official notice. Details can change – always follow the official notice.

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