Waitrose recalls Waitrose Sweet Potato & Coconut Soup and Waitrose Roasted Tomato, Bean & Quinoa Soup because of undeclared soya
- Affected
- Waitrose Sweet Potato & Coconut Soup; Waitrose Roasted Tomato, Bean & Quinoa Soup
- The problem
- Soya
- Allergen
- Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought either of the above products and have an allergy to soya do not eat it. Instead return it to the store from where it was bought for a full refund.
Products affected
Waitrose Sweet Potato & Coconut Soup
- Pack size: 400g
- Use by 25 August 2019
Waitrose Roasted Tomato, Bean & Quinoa Soup
- Pack size: 400g
- Use by 25 August 2019
Risk
Soya
These products contain soya making it a possible health risk for anyone with an allergy to soya.
Action taken by the company
Waitrose is recalling the above products from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. This notice explains to customers why the products are being recalled and tells them what to do if they have bought the products. Please see the attached notice.
What you should do
If you have bought either of the above products and have an allergy to soya do not eat it. Instead return it to the store from where it was bought for a full refund.
More information
Waitrose is recalling Waitrose Sweet Potato & Coconut Soup and Waitrose Roasted Tomato, Bean & Quinoa Soup because some of the pots have been filled with an incorrect product which contains soya that is not mentioned on the labels. This means the products are a possible health risk for anyone with an allergy to soya.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 August 2019. This page summarises an official notice. Details can change – always follow the official notice.