Safety warning Serious risk 2 July 2025

Wall Socket MS589

Yes – there is an official safety warning for this
Affected
A wall socket for two British standard plugs and two USB-A.
The problem
The product presents a risk of fire as the breakdown isolation between the input and output circuits does not meet the insulation requirements for this type of product.
What to do
The import has been rejected at the border and destroyed.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Sockets/Receptacles/Outlets
Model MS589
Product identifiers M01000000003342748, B040000001278193494.
Country of Origin China
Product Description A wall socket for two British standard plugs and two USB-A.
Product Report and Image Link to product image and PDF

Hazard

The product presents a risk of fire as the breakdown isolation between the input and output circuits does not meet the insulation requirements for this type of product. Additionally, there is insufficient creepage and clearance distances between circuits, and there is no overcurrent protection device fitted to the USB input circuit. Improvements are also required to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.

Corrective action

The import has been rejected at the border and destroyed.

Additional information

PSD notification number: 2506-0129

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 2 July 2025. This page summarises an official notice. Details can change – always follow the official notice.

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