Wallbox Pulsar Max UK Electric Vehicle Charging Point
- Affected
- Wall-mounted electric vehicle charging station with mode 3 charging and PEN fault detection.
- The problem
- The product presents a low risk of fire due to a manufacturing defect which affects the internal output terminal block.
- What to do
- Wallbox SLU and Wallbox UK Limited have contacted owners to advise that a software update will be issued, with repairs or replacement parts provided where necessary.
Product information
| Type | Electrical appliances and equipment – Electric Vehicle Charging Point |
|---|---|
| Brand | Wallbox |
| Model | PLP2-0-2-2-F-xxx (for location of model number, please see image above) |
| Additional Identifier | Units mounted with part number 08 911 02* EV-gun |
| Country of Origin | Spain |
| Product Description | Wall-mounted electric vehicle charging station with mode 3 charging and PEN fault detection. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a low risk of fire due to a manufacturing defect which affects the internal output terminal block. This defect may cause internal electrical connections to overheat during use, and may also reduce the lifespan of the charger.
Corrective action
Wallbox SLU and Wallbox UK Limited have contacted owners of affected products directly. A software update will be issued and affected chargers will be inspected, with repairs or replacement parts provided where necessary.
For further information, contact Wallbox Customer Support.
Additional information
PSD notification number: 2608-0025
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 September 2026. This page summarises an official notice. Details can change – always follow the official notice.