Warning relating to veterinary use of human eye gels
- The problem
- Batch recall alert for human eye gels that may be prescribed by vets and used under the cascade.
- What to do
- Check the batch number on the pack. Stop using affected batches and return them to where you bought them, or ask your vet or pharmacist for advice.
Update
We would like to make veterinary surgeons aware that the MHRA issued an update on 2 April 2024 regarding safety advice relating to human eye gels that may be prescribed/used under the cascade.
Therefore, the VMD would like to bring the following information, issued by MHRA, to the attention of the RCVS and veterinary practices.
MHRA has provided precautionary safety advice to health professionals, patients, customers, and distributors via a Device Safety Information notice (DSI/2023/11)
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 December 2023. This page summarises an official notice. Details can change – always follow the official notice.