Recall 7 June 2023

WARN(R) Handheld Wireless/Corded Remote Control for VR EVO Winches

Yes – this has been recalled
Photo of WARN(R) Handheld Wireless/Corded Remote Control for VR EVO Winches
Photo: official notice
Affected
The affected remote switch face configurations have all black components on the remote switch face.
The problem
It is possible that water ingress and/or corrosion on specific locations on the remotes’ circuit boards may cause the winch to operate inadvertently.
What to do
The remote control has been recalled from end users. The winch is not affected by the recall.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical Appliances and Equipment – Remote Control for Winch
Brand WARN(R)
Manufacturing Period The recall affects serial numbers range from 03062019xxxx-29112022xxxx (03 June 2019 – 29 November 2022). Serial numbers are located on the back side of the winch drum support.
Country of Origin China
Product Description The affected remote switch face configurations have all black components on the remote switch face.
Product Report and Image Link to Product Image and PDF

Hazard

A small number of remotes exposed to water and/or corrosion on specific locations on the circuit board may cause the winch to start operating when not intended, or to not turn off when the switch button is released, posing an injury hazard.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

Consumers have been contacted by WARN® directly and have been instructed to immediately:

  1. Inspect the remote for any internal corrosion or signs of water ingress.

  2. Open the remote by removing the 3 screws and remove the batteries. Removing the batteries disables the wireless function of the remote.

  3. If corrosion is identified, contact WARN® to arrange a replacement remote.

Further information can be accessed on the WARN® website at: https://international.warn.com/vr-evo-remote-info.

Additional information

PSD case number: 2302-0100

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 7 June 2023. This page summarises an official notice. Details can change – always follow the official notice.

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