Waterpik Nano Plus Dental Water Flosser sold via Amazon
- Affected
- White counter-top water flosser with built in water reservoir.
- The problem
- The product presents a serious risk of electric shock as the connector is not resistant to water ingress.
- What to do
- The products have been recalled from end users.
Product information
| Type | Electrical appliances and equipment – Dental Water Flosser |
|---|---|
| Brand | Waterpik |
| Model | WP-320UK |
| Production Period | December 2022 to January 2024 |
| Batches | All batches affected – 230106AU, 230409AU, 230110AU, 240110AU, 240111AU, 230109AU |
| Barcode | 073950304207 |
| Country of Origin | China |
| Product Description | White counter-top water flosser with built in water reservoir. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as there is a design flaw in the power adapter, featuring a connector not resistant to water ingress. Water ingress could occur at the housing around the printed circuity board assembly, causing an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. For more information, access the following page: https://app.techsee.me/dynapp/?hint=05kjceub2maa
Additional information
PSD case number: 2408-0080
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 September 2024. This page summarises an official notice. Details can change – always follow the official notice.