Wax Heater Pro-Wax 100 sold via Amazon
- Affected
- Wax heater with a black base and a pink plastic cup
- The problem
- The product presents a high risk of fire as it is inadequately earthed.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Wax heater |
|---|---|
| Model | RH008 |
| Country of Origin | China |
| Product Description | Wax heater with a black base and a pink plastic cup |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of fire as the mains plug was not fitted with a fuse link which conforms to BS 1362. Should an electrical fault occur, the fuse can explode from the wall, causing a fire.
The product also presents a risk of electric shock as there was single insulation mains wiring in contact with unearthed accessible metallic parts, and the breakdown isolation did not meet the insulation requirements set by the Standard for Class II equipment.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD number: 2501-0074
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 January 2025. This page summarises an official notice. Details can change – always follow the official notice.