Wax Warmer, WAX-5001 & 5002 sold via Amazon
- Affected
- A pink large wax warmer for home use with scented melts.
- The problem
- The product presents a serious risk of electric shock as there is a lack of protection from access to its live parts.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Wax Warmer |
|---|---|
| Model | WAX-5001 and WAX-5002 |
| Amazon product identifiers | X0021OL857, FBA15JH42NY0U000061 |
| SKUs | FBA-DOUK-M…WH00020-UK, FBA-DOUK-M…WH00021-UK, FBA-DOUK-M…WH00013-BK, FBA-DOUK-M…WH00013, FBA-DOUK-M, WH00012, FBA-DOUK-M…WH00012-BK |
| Country of Origin | China |
| Product Description | A pink large wax warmer for home use with scented melts. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as there is a lack of protection from access to its live parts. As the product is inadequately earthed and does not notify the consumer in the instructions, the insulation could break down during use. This then means that the metal parts accessible to the consumer become live, giving the consumer an electric shock were they to touch them.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
The product has been removed from the online marketplace (Amazon).
Additional information
PSD case number: 2501-0003
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 17 January 2025. This page summarises an official notice. Details can change – always follow the official notice.