Safety warning Serious risk 19 March 2024

White Moon Neutrotone Steroid Cream

Yes – there is an official safety warning for this
Photo of White Moon Neutrotone Steroid Cream
Photo: official notice
Affected
Steroid cream supplied in a yellow and red 30g tube
The problem
The product presents a serious chemical risk as following analysis the cream was found to contain 321 mg/kg clobetasol propionate, which is prohibited in cosmetic products.
What to do
The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Source: Office for Product Safety and Standards Official notice ↗

Product: White Moon Neutrotone Steroid Cream

Hazard: The product presents a serious chemical risk as following analysis the cream was found to contain 321 mg/kg clobetasol propionate, which is prohibited in cosmetic products.

Corrective action: Withdrawal of the product from the market.

Product information

Type Cosmetics – Steroid cream
Barcode 9168916
Country of Origin Italy
Product Description Steroid cream supplied in a yellow and red 30g tube
Product Report and Image Link to product image and PDF

Hazard

The product presents a serious chemical risk as following analysis the cream was found to contain 321 mg/kg clobetasol propionate. Clobetasol propionate is prohibited in cosmetic products as exposure to it could cause skin irritation and may damage the endocrine system.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Corrective action

Withdrawal of the product from the market.

Additional information

PSD case number: 2312-0047

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 19 March 2024. This page summarises an official notice. Details can change – always follow the official notice.

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