Wire Xtra Super Fast USB Adaptor
- Affected
- A white adaptor supplied without a USB cable, available in 3W, 5W and 20W.
- The problem
- This product presents a risk of electric shock due to access to live parts.
- What to do
- The import has been rejected at the border.
Product information
| Type | Electrical appliances and equipment – Power Adaptor |
|---|---|
| Brand | Wire Xtra |
| Model | EC-1165 |
| Barcode | 5011397041656 |
| Amazon product identifiers | X0026UH2T7, FBA15JTXGC5WU000004 |
| Country of Origin | China |
| Product Description | A white adaptor supplied without a USB cable, available in 3W, 5W and 20W. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as live internal parts are accessible without tools, and the plug face does not meet the required dimensional requirements. A user could access the live parts while the product is in use and receive an electric shock. Improvements are also required to the documentation and product markings.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
Additional information
PSD notification number: 2502-0133
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 May 2025. This page summarises an official notice. Details can change – always follow the official notice.