WN-07 Universal Travel Adapter supplied for use with Fiido T1 Pro Cargo E-Bike
- Affected
- A black three-pin travel adapter supplied for use with the Fiido T1 Pro Cargo Electric Bike and associated charger which is fitted with a non-UK plug.
- The problem
- The product presents a risk of electric shock as it is possible to access live parts.
- What to do
- Affected users have been contacted directly by Fiido who have supplied replacement UK chargers. Consumers should cease use of the adapter immediately.
Product information
| Type | Electrical appliances and equipment – Travel adapter |
|---|---|
| Brand | Fiido |
| Model of E-Bike | T1 Pro Cargo |
| Model of Adapter | WN-07 |
| Country of Origin | China |
| Product Description | A black three-pin travel adapter supplied for use with the Fiido T1 Pro Cargo Electric Bike and associated charger which is fitted with a non-UK plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The adapter presents a risk of electric shock as it has been identified that it does not comply with the certification standard required in the UK and is an unsafe means of connection to the United Kingdom public electricity supply. The plug did not meet the dimensional requirements of BS 1363 and was not fitted with a fuse link as required by BS 1362. It was also possible to access live parts.
Should a consumer use the adapter to connect a non-UK plug they may receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users.
Affected users have been contacted directly by Fiido who have supplied replacement UK chargers. Consumers should cease use of the adapter immediately.
For further information, please access the Fiido recall page at the following link: https://uk.fiido.com/pages/important-notice-cease-use-of-fiido-t1-pro-travel-adapter
Additional information
PSD notification number: 2409-0107
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 October 2024. This page summarises an official notice. Details can change – always follow the official notice.