Wrightbus NRM and Nbfl recall: Rear door may open without warning
- What's wrong
- It has been identified that the driver can inadvertently circumvent the correct operating procedure for the closing/opening of the rear plug and slide door. If the door operating sequence has been overridden then when the vehicle moves off from stationary the door can reopen a…
- What to do
- Contact a Wrightbus dealer to book the free repair. Recall all affected vehicles to upgrade the Kibes software.
What’s wrong
It has been identified that the driver can inadvertently circumvent the correct operating procedure for the closing/opening of the rear plug and slide door. If the door operating sequence has been overridden then when the vehicle moves off from stationary the door can reopen a number of seconds after the vehicle has started to move off following the release of the park (halt) brake. Should this occur then the park (halt) brake will apply causing the vehicle to suddenly stop. The interlock will operate and the door will not reopen if the vehicle has exceeded 5 mph.
The fix
Recall all affected vehicles to upgrade the Kibes software.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| NRM | 19 Jun 2015 | 5 Dec 2016 | 423 |
| Nbfl | 19 Jun 2015 | 5 Dec 2016 | 423 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 5 December 2016. This page summarises an official notice. Details can change – always follow the official notice.