X-Go E-Bike Lithium-Ion Battery (Bullet)
- Affected
- A ‘bullet’ shaped e-bike battery with wall charger power supply.
- The problem
- The product presents a high risk of fire as the internal componentry of the battery is poorly connected.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Lithium-Ion Battery for E-Bike |
|---|---|
| Brand | X-GO |
| Model | OY361OSH |
| Other Product Identifiers | GB24030549-10 |
| Country of Origin | China |
| Product Description | A ‘bullet’ shaped e-bike battery with wall charger power supply. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of fire as the internal componentry of the battery was poorly connected, with wires trapped and solder joints directly on wires with removed sheathing. Under fault conditions, this could cause the product to enter into thermal runaway, causing a fire. Improvements are also required to marking and labelling.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD case number: 2407-0018
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 January 2025. This page summarises an official notice. Details can change – always follow the official notice.