Xmoonant Ultrasonic Cleaner sold via Amazon and eBay
- Affected
- Large ultrasonic cleaner with a digital display console and a power plug
- The problem
- The product presents a serious risk of electric shock as the product is inadequately protected from becoming live under fault conditions.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product: Xmoonant Ultrasonic Cleaner sold via Amazon and eBay
Hazard: The product presents a serious risk of electric shock as the product is inadequately protected from becoming live under fault conditions.
Corrective action: The import has been rejected at the border and destroyed. The listings have been removed by the online marketplaces.
Product information
| Type | Electrical appliances and equipment – Ultrasonic Cleaner |
|---|---|
| Brand | Xmoonant |
| Model | MH-031S |
| Barcode | 3123091900046 |
| eBay item number | 354995659688 |
| Amazon product identifiers | X001OM6Q1N, FBA15HC9SSX5U000001 |
| Country of Origin | China |
| Product Description | Large ultrasonic cleaner with a digital display console and a power plug |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as the earthing arrangement was considered inadequate as the earthing terminal had not been locked against accidental loosening. Under fault conditions, the product could become live and the user receive an electric shock when touching accessible metal parts.
The instructions supplied with the product were also considered to be inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
The listings have been removed by the online marketplaces (Amazon and eBay).
Additional information
PSD case number: 2401-0047
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 February 2024. This page summarises an official notice. Details can change – always follow the official notice.