Recall 25 July 2025

Yamaha AC Power Adaptor PA-300C

Yes – this has been recalled
Affected
A black AC power adaptor. Affected products have “EFFICIENCY LEVEL V” on the label.
The problem
The product presents a risk of fire as the adaptor plug can generate abnormal heat.
What to do
Users should stop using the product immediately and access the Yamaha website to register for redress: https://europe.yamaha.com/en/support/safety-information/pa-300c-adaptor-recall.html.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Adaptors (electrical)
Brand Yamaha
Model PA-300C
Manufacturing period July 2010 to May 2012
Serial numbers Affected products have an 11-digit serial number with digits as displayed in the below PDF. Adapters with a 12-digit serial number are NOT in scope
Country of Origin China
Product Description A black AC power adaptor. Affected products have “EFFICIENCY LEVEL V” on the label.
Product Report and Image Link to product image and PDF

Affected products

The adaptor was sold with certain digital instruments and musical products listed below. The adaptor was also built-in to certain YAMAHA CLAVINOVA CLP Series and CVP Series digital pianos.

Not built-in models

Brand Model name Model number
Yamaha Arranger Workstation PSR-S550 / PSR-S550B / PSR-S650 / PSR-S710 /PSR-S750 / PSR-S910 / PSR-S950 / PSR-A2000 / PSR-OR700
Yamaha Digital Piano P-155 / P-155B / P-155S
Yamaha N/A YDP-162B / YDP-162C / YDP-162PE / YDP-162R
Yamaha N/A YDP-S51B / YDP-S51WH
Yamaha Music Production Tool MOTIF-RACK XS
Yamaha Electronic Drum Trigger Module* DTX900 / DTX900M
Yamaha Intelligent Control Panel ICP1
Steinberg Audio Interfaces UR824

Built-in to Clavinova Digital Piano

Brand Model name Model number Model’s Serial Number (Range)
Yamaha Digital Piano CLP-430B / CLP-430C / CLP-430M / CLP-430PE / CLP-430R / CLP-430WH CQロロロロロロ – CRロロロロロロ – CSロロロロロロ – CTHロロロロロ – CTIロロロロロ
Yamaha Digital Piano CVP-601B / CVP-601PE CSロロロロロロ – CTHロロロロロ – CTIロロロロロ

Hazard

The product presents a risk of fire as the adaptor plug can generate abnormal heat, potentially leading to melting, smoke, and fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been recalled from end users.

Users should stop using the product immediately and access the Yamaha website to register for redress: https://europe.yamaha.com/en/support/safety-information/pa-300c-adaptor-recall.html.

Additional information

PSD notification number: 2507-0068

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 25 July 2025. This page summarises an official notice. Details can change – always follow the official notice.

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