Recall 22 February 2024

Yamaha PA-10 AC Power Adapter

Yes – this has been recalled
Photo of Yamaha PA-10 AC Power Adapter
Photo: official notice
Affected
Black AC power adapter
The problem
The product presents a risk of electric shock as the cases of the AC adapter PA-10 may crack.
What to do
Yamaha have recalled the product from end users.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – AC power adapter
Brand Yamaha
Models PA-10
Manufacturing dates June 2021-June 2023
Country of Origin China
Product Description Black AC power adapter
Product Report and Image Link to product image and PDF

Hazard

The product presents a risk of electric shock as the cases of the AC adapter PA-10 may crack. The upper and lower cases were not properly welded due to the supplier’s ageing molds (uneven thickness caused by steel fatigue and friction) resulting in cracks. If the case were to crack while the product is in use, live parts are accessible and can lead to the user receiving an electric shock.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

Yamaha have recalled the product from end users. Please access the Yamaha recall page for further information: https://europe.yamaha.com/en/news_events/2024/ac-adapter-pa10-replacement.html

Additional information

PSD case number: 2401-0156

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 22 February 2024. This page summarises an official notice. Details can change – always follow the official notice.

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