Yoto Player 2nd Generation
- Affected
- A white UK plug adapter sold with the Yoto 2nd Generation player manufactured and sold between 2021 and 2023.
- The problem
- The product presents a risk of electric shock as it has been identified that there is a manufacturing defect involving the UK plug adaptor.
- What to do
- Affected consumers should cease use of the UK plug adapter and access the Yoto product safety page to order a replacement Type G pin adapter: https://uk.yotoplay.com/repair/replacementpin
Product information
| Type | Electrical appliances and equipment – Screen free audio player |
|---|---|
| Brand | Yoto |
| Model | 2nd Generation |
| Serial number | ISE6102GQ (embedded in QR code and printed below QR code) |
| Barcode | 5060744162025 |
| Country of Origin | China |
| Product Description | A white UK plug adapter sold with the Yoto 2nd Generation player manufactured and sold between 2021 and 2023. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of electric shock as it has been identified that there is a manufacturing defect involving the UK plug adaptor. In some cases, this could cause the UK plug adaptor to break when the user attempts to remove the plug from the socket, leaving live pins exposed. If the user were to touch these live parts, they could receive an electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
Affected consumers should cease use of the UK plug adapter and access the Yoto product safety page to order a replacement Type G pin adapter: https://uk.yotoplay.com/repair/replacementpin
For further details, and details on how to find out if your adapter is affected, please access the Yoto FAQ’s here: https://support.yotoplay.com/en-US/uk-plug-adaptor-for-2nd-generation-yoto-player-925793
Once you have received a replacement UK plug adaptor, the original should not be used again. Instead, original pin attachments can be disposed of as waste electrical equipment (WEEE) at your local Household Waste Recycling Centre or electrical retailer.
For further information on the disposal of household waste, please access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste
Additional information
PSD notification: 2411-0070
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 10 December 2024. This page summarises an official notice. Details can change – always follow the official notice.