11 Dual Electric Scooters (2210-0036b)

Product information

Type	Machinery – Electric Scooter
Models	T-11 Dual (from packaging)
Charger	Shenzhen GoJusin brand
Battery	72V 32AH
Country of Origin	China
Product Description	Red and black electric scooter with stand and power supply
Product Report and Image	Link to Product Image and PDF

Hazard

The product presents a serious risk of injuries as it can reach excessively high speeds of 40-60 kph, in excess of the maximum permissible speed. This can lead the scooter to become unsteady and make it easy for the rider to fall off, presenting a risk of serious injuries should this happen at speed. The product also did not have height adjustable handlebars, making it possible for the user (particularly taller users) to lose control and catch their limbs/items of clothing, leading to instability. It was also possible for the scooter to be powered while the charging cable was connected and providing power, which could lead to damage to the battery charger / scooter. The product also required improvements to markings, labelling and documentation.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Corrective action

The product has been destroyed at the border.

Additional information

PSD case number: 2210-0036b

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 3 January 2023. This page summarises an official notice. Details can change – always follow the official notice.