Safety warning Serious risk 9 April 2024

2.6M Telescopic Ladder (Model: DX-BXG-260A)

Yes – there is an official safety warning for this
Photo of 2.6M Telescopic Ladder (Model: DX-BXG-260A)
Photo: official notice
Affected
Telescopic ladder extendable to 2.6M with rungs on the sides of the product.
The problem
The product presents a serious risk of injuries as it can excessively bend when loaded.
What to do
The import has been rejected at the border and destroyed.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Other – Ladder
Model Number DX-BXG-260A
Carton Numbers G8926-DGL-GT-003-E, RVG8926-231018-0005-172
Country of Origin China
Product description Telescopic ladder extendable to 2.6M with rungs on the sides of the product.
Product Report and Images Link to Product Image and PDF

Hazard

The product presents a serious risk of injuries as it can excessively bend when loaded. The user could lose balance and fall if the product bent under the weight, causing the user to injure themselves.

The product also requires improvement to marking, labelling and documentation.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Corrective action

The import has been rejected at the border and destroyed.

Additional information

PSD case number: 2402-0012

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 9 April 2024. This page summarises an official notice. Details can change – always follow the official notice.

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