4-Step Step Ladder
- Affected
- White, fold out step ladder with four steps
- The problem
- The product presents a serious risk of injuries as the ladder step width does not meet the relevant dimensional requirements, leading to the overhang of the step being too great.
- What to do
- The import has been rejected at the border and product has been destroyed.
Product information
| Type | Other – Other – Step ladder |
|---|---|
| Carton Numbers | FK5UK. RVG1671-220221-0006-1074, KX-0305, G1671-KESLSS-4-N |
| Country of Origin | China |
| Product description | White, fold out step ladder with four steps |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of injuries as the ladder step width does not meet the relevant dimensional requirements, leading to the overhang of the step being too great. As the consumer is descending the step stool, they can’t place their foot fully on the step due to the incorrect overhang, which may cause them to fall off the step stool. The product also lacks relevant instructions for the use of the product.
The product does not meet the requirements General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border and product has been destroyed.
Additional information
PSD case number: 2211-0152
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 December 2022. This page summarises an official notice. Details can change – always follow the official notice.