ACROHOME Telescopic Ladders sold via Amazon
- Affected
- A variety of telescopic ladders in different sizes. Some have hooks added to the top or the side of the ladder for additional grip
- The problem
- These products present serious risks of injuries as they failed strength testing for the limits recommended on the products themselves.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Other – Telescopic Ladders |
|---|---|
| Brand | ACROHOME |
| Country of Origin | China |
| Product Description | A variety of telescopic ladders in different sizes. Some have hooks added to the top or the side of the ladder for additional grip |
| Product Report and Image | Link to product image and PDF |
List of Affected Models
| Product Name | Barcode | FBA number | Amazon ASIN |
|---|---|---|---|
| 4.9 M Telescopic ladder, MF-TLA490 | X001VKGZZ | FBA15HY7KM8CU239 | – |
| 4.5M Telescopic Ladder, MF-TLA450 | – | FBA15HY7KM8CU000496 | B089Y4QPL6 |
| 3.8M Telescopic Ladder with Hooks | X001VKI9VX, X001VKKZ01 | FBA15HY7GHFFU00450 | B07CVTMK1 |
| 3.2M Telescopic Ladder with Hooks, MF-TLA320 | X001VHIACB, X001VKI9TP | FBA15HY7HKRZV000327 | – |
| 2.9M Telescopic Ladder with Hooks, MF-TLA290 | X001VKI9QX, X001VKIA85 | FBA15HY7JJDPU000211 | – |
| 4.1M Telescopic Ladder with Hooks, MF-TLA410 | X001VKHXUN | FBA15HY7GYVJU000271 | B089Y8H94M |
| 2.9M Telescopic Ladder, MF-TLA290 | – | FBA15HY7GHFFU000050 | B07CVTZVIB |
| 2.6M Telescopic Ladder with Hooks, MF-TLA260 | X001VKKY4D, X001VKKNT | FBA15HY7JJDPU000016 | B07CVTJFW4 |
Hazard
These products present serious risks of injuries as they failed strength testing for the limits recommended on the products themselves. The ladders pose the risk of bending due to repeated use whilst the user is attempting to retrieve a heavy load. This means that if the ladders were to collapse while in use, the user could fall and receive serious injuries.
These products do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border and destroyed.
The listings have been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2406-0065
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 July 2024. This page summarises an official notice. Details can change – always follow the official notice.