Alexander Dennis BYD AD ENVIRO200 and BYD AD ENVIRO400 recall: High voltage emergency shutdown can be overridden by intelligent charging
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles the high voltage emergency shutdown can be overridden by intelligent charging when low voltage batteries state of charge drops below a specific level.
- What to do
- Contact a Alexander Dennis dealer to book the free repair. Update drive module software and dashboard display software
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles the high voltage emergency shutdown can be overridden by intelligent charging when low voltage batteries state of charge drops below a specific level.
The fix
Update drive module software and dashboard display software
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| BYD AD ENVIRO200 | 5 Sep 2017 | 29 Mar 2024 | 259 |
| BYD AD ENVIRO400 | 4 Dec 2019 | 28 Sep 2024 | 764 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 30 September 2024. This page summarises an official notice. Details can change – always follow the official notice.