Alexander Dennis ENVIRO 400 EV and ENVIRO 200 EV recall: Service doors not opening with emergency controls
Yes – some of these vehicles are being recalled
- What's wrong
- Service doors not opening with emergency controls.
- What to do
- Contact a Alexander Dennis dealer to book the free repair. Carry out a software update
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
Service doors not opening with emergency controls.
The fix
Carry out a software update
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| ENVIRO 400 EV | 20 Aug 2015 | 26 Mar 2021 | 510 |
| ENVIRO 200 EV | 20 Aug 2015 | 26 Mar 2021 | 510 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 1 April 2021. This page summarises an official notice. Details can change – always follow the official notice.