Aluminum Telescopic Ladder
- Affected
- Aluminium 2.6 metre telescopic ladder, supplied in plain cardboard box with printed website branding
- The problem
- Product presents a serious risk of injuries to the user. When tested, the ladder failed on functional dimensions, rung strength and rung pull out test strength as well as the torsion test for leaning ladders.
- What to do
- the product has been recalled from end users.
Product information
| Type | Other – Telescopic ladders |
|---|---|
| Country of Origin | China |
| Product description | Aluminium 2.6 metre telescopic ladder, supplied in plain cardboard box with printed website branding |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product poses a serious risk of injuries to the user. When tested, the ladder failed on functional dimensions, lateral deflection, bending of stiles, strength tests, rung strength and rung pull out test strength as well as the torsion test for leaning ladders. It also did not comply with the labelling requirements and the instructions for use were poor.
This product does meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Additional information
PSD case number: 2109-0504
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 19 November 2021. This page summarises an official notice. Details can change – always follow the official notice.