Aovo M365 Pro E-Scooter
- Affected
- Aovo e-scooter with stand, supplied with black power supply.
- The problem
- The product presents a serious risk of electric shock as the transformer has insufficient creepage and clearance distances.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Machinery – E-Scooter |
|---|---|
| Brand | Aovo |
| Model | M365 |
| Country of Origin | China |
| Product Description | Aovo e-scooter with stand, supplied with black power supply. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock as there was insufficient creepage and clearance distances within the transformer. The plug pins were also too close to the edge of the plug, allowing the user to access live parts when plugging in, or unplugging, the plug from the socket. The product was also insufficiently earthed, as the fuse did not feature the required ballast.
The product also requires improvements to documentation and markings.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The product is no longer available for sale.
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD number: 2105-0255
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 29 April 2024. This page summarises an official notice. Details can change – always follow the official notice.