Black, Red and Grey Electric Scooter with Charger
- Affected
- A black e scooter with grey hand grips and red brake cable. Packaged in a brown cardboard box.
- The problem
- The product has been recalled as it presents a risks of electric shock, fire, explosion and injuries due to the poor quality charger and poor external build quality on the scooter
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Machinery – E Scooter with charger |
|---|---|
| Brand | Guangdong, China |
| Barcode | 8858778202 |
| Batch number | 61904 |
| Charger model number | DX-420150 |
| Country of Origin | China |
| Product Description | A black e scooter with grey hand grips and red brake cable. Packaged in a brown cardboard box. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product has been recalled as it presents a risks of electric shock, fire, explosion and injuries due to the poor quality charger and poor external build quality on the scooter. The external build quality requires improvement as a cable coming from the handlebar is not “tucked away” and could pose a loss of control hazard as the brake and control cables stick out from the handlebars. If the user were to lose control of the scooter due to this, it could result in injuries. Furthermore, the transformer used in the charger was of a poor build quality because the separation between the primary and secondary windings did not meet the minimum requirements of the standard, which could result in fire/explosion/electric shock whilst charging a battery under fault conditions. The plug, fuse, and cable used on the charger were all considered to be counterfeit. When tested, the plug face was found to fit a BS 1363 plug gauge however, the distance from the edge of the live and neutral pins to the edge of the plug was under the required 9.5mm, posing a potential electric shock hazard when the user inserts or removes the plug from the socket. There was no ballast present in the fuse as required by the standard and the cable is not considered to be approved as no licence number could be located on the database. The product was also missing some of the required documentation, markings and safety warnings.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The product has been recalled from end users and withdrawn from the market.
Additional information
PSD case number: 2211-0009
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 April 2023. This page summarises an official notice. Details can change – always follow the official notice.