Allergy alert 2 February 2024

B&M Stores recall Biscoff Shake Up Milkshake Set because of undeclared milk

Yes – this has been recalled
Affected
Biscoff Shake Up
The problem
Milk
Allergen
Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, return the product to nearest B&M store for a refund, with or without a receipt. For more information contact: For further information, please contact B&M Stores customer…
Source: Food Standards Agency Official notice ↗

Products affected

Biscoff Shake Up

  • Best before All date codes up to and including 22 January 2024

Risk

Milk
This product contains a milk protein making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Action taken by the company

B&M Stores is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.

What you should do

If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, return the product to nearest B&M store for a refund, with or without a receipt. For more information contact: For further information, please contact B&M Stores customer service team: Telephone: 0330 838 9000. Email: Customerservices@bmstores.co.uk.

More information

B&M Stores are recalling Biscoff Shake Up Milkshake Set because it contains a milk protein, which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 2 February 2024. This page summarises an official notice. Details can change – always follow the official notice.

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