Updated: B&M Stores recall Biscuit Freak Shake because of undeclared milk
- Affected
- Biscuit Freak Shake (with Biscoff spread)
- The problem
- Milk
- Allergen
- Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, return the product to nearest B&M store for a refund, with or without a receipt. For further information, please contact B&M Stores customer service team on 0330…
Products affected
Biscuit Freak Shake (with Biscoff spread)
- Best before All date codes up to and including 22 January 2024
Risk
Milk
This product contains a milk protein making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
Action taken by the company
B&M Stores is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
What you should do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, return the product to nearest B&M store for a refund, with or without a receipt. For further information, please contact B&M Stores customer service team on 0330 838 9000 or Customerservices@bmstores.co.uk.
More information
B&M Stores are recalling Biscuit Freak Shake because it contains a milk protein within the vanilla milkshake powder, which is not mentioned on the label. This alert does not affect the Biscoff items contained within the product. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.
This allergy alert has been updated with the correct name of the product.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 February 2024. This page summarises an official notice. Details can change – always follow the official notice.