Vehicle recall 21 September 2017

BMW 5 SERIES recall: Steering rack might lock

Yes – some of these vehicles are being recalled
What's wrong
If the retaining ring inside the steering gear has not been fitted correctly the sealing cap would not be fixed axially and might start moving. If the sealing cap has moved the ball return channel would not be fixed anymore and might move out of…
What to do
Contact a BMW dealer to book the free repair. Recall the vehicles that are likely to be affected to fit a new steering rack and ensure it is programmed correctly.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

If the retaining ring inside the steering gear has not been fitted correctly the sealing cap would not be fixed axially and might start moving. If the sealing cap has moved the ball return channel would not be fixed anymore and might move out of position possibly resulting in a ball jam accompanied by an extensively increased steering force and possibly lock.

The fix

Recall the vehicles that are likely to be affected to fit a new steering rack and ensure it is programmed correctly.

Vehicles affected

Model Built from Built to Vehicles
5 SERIES 11 Aug 2017 28 Aug 2017 3

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 21 September 2017. This page summarises an official notice. Details can change – always follow the official notice.

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