Vehicle recall 27 April 2021

BMW X7 and X5 recall: Incorrect headrest rods may have been installed in the backrest of the second row of seats on the outer side

Yes – some of these vehicles are being recalled
What's wrong
Incorrect headrest rods may have been installed in the backrest of the second row of seats on the outer side.
What to do
Contact a BMW dealer to book the free repair. On affected vehicles the outer headrest of the second seat row will be checked and replaced if necessary.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Incorrect headrest rods may have been installed in the backrest of the second row of seats on the outer side.

The fix

On affected vehicles the outer headrest of the second seat row will be checked and replaced if necessary.

Vehicles affected

Model Built from Built to Vehicles
X7 10 Feb 2021 13 Feb 2021 35
X5 9 Feb 2021 15 Feb 2021 35

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 27 April 2021. This page summarises an official notice. Details can change – always follow the official notice.

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