Safety warning 21 October 2024

Borg & Overstrom E4 Range Water Dispenser

Yes – there is an official safety warning for this
Photo of Borg & Overstrom E4 Range Water Dispenser
Photo: official notice
Affected
Water dispenser E4 Range. Black and silver models.
The problem
The product presents a low risk of fire.
What to do
The manufacturer has initiated a modification programme for affected products.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Water dispenser
Brand Borg & Overstrom
Barcode E4 Range, black and silver
Batch Numbers 2302xxxx (February 2023) to 2409xxxx (September 2024)
Country of Origin United Kingdom
Product Description Water dispenser E4 Range. Black and silver models.
Product Report and Image Link to product image and PDF

Hazard

This product presents a risk of fire.

A small number of circuit boards were found to have a fault. This may lead to the circuit board malfunctioning and cause an electrical fire.

This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The manufacturer has initiated a modification programme for affected products.

Affected customers have been contacted by distributors with further information, and repair kits are being provided to undertake the modification.

Additional information

PSD number: 2410-0018

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 21 October 2024. This page summarises an official notice. Details can change – always follow the official notice.

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