Borg & Overstrom E4 Range Water Dispenser

- Affected
- Water dispenser E4 Range. Black and silver models.
- The problem
- The product presents a low risk of fire.
- What to do
- The manufacturer has initiated a modification programme for affected products.
Product information
| Type | Electrical appliances and equipment – Water dispenser |
|---|---|
| Brand | Borg & Overstrom |
| Barcode | E4 Range, black and silver |
| Batch Numbers | 2302xxxx (February 2023) to 2409xxxx (September 2024) |
| Country of Origin | United Kingdom |
| Product Description | Water dispenser E4 Range. Black and silver models. |
| Product Report and Image | Link to product image and PDF |
Hazard
This product presents a risk of fire.
A small number of circuit boards were found to have a fault. This may lead to the circuit board malfunctioning and cause an electrical fire.
This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The manufacturer has initiated a modification programme for affected products.
Affected customers have been contacted by distributors with further information, and repair kits are being provided to undertake the modification.
Additional information
PSD number: 2410-0018
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 21 October 2024. This page summarises an official notice. Details can change – always follow the official notice.