Borg & Overstrom E4 Range Water Dispenser
- Affected
- Black and silver water dispensers.
- The problem
- The product presents a risk of fire as a compressor relay can fail whilst the dispenser is in use.
- What to do
- The manufacturer has initiated a modification programme. Owners are advised to stop using and switch off dispensers immediately until the repair has been completed.
Product information
| Type | Electrical appliances and equipment – Water Dispenser |
|---|---|
| Brand | Borg & Overstrom |
| Model | E4 |
| Country of Origin | United Kingdom |
| Product Description | Black and silver water dispensers. |
| Product Report and Image | Link to product image and PDF |
Additional Product Identifiers
| Model | Type |
|---|---|
| 754000 E4 240V Chilled | Ambient – Black |
| 754020 E4 240V Chilled | Ambient – Silver |
| 754005 E4 240V Chilled | Ambient, Hot – Black |
| 754025 E4 240V Chilled | Ambient, Hot – Silver |
| 754010 E4 240V Chilled | Sparkling, Ambient – Black |
| 754030 E4 240V Chilled | Sparkling, Ambient – Silver |
| 754015 E4 240V Chilled | Sparkling, Hot – Black |
| 754035 E4 240V Chilled | Sparkling, Hot – Silver |
Hazard
The product presents a risk of fire as a compressor relay can fail whilst the dispenser is in use. In some circumstances, the protective fuse cannot de-escalate this issue, resulting in an escalated overcurrent and thermal fire risk.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The manufacturer has initiated a modification programme for affected appliances. Owners are advised to switch off the dispensers immediately. Consumers can access further information by contacting support@borgandoverstrom.com or accessing: https://send.borgandoverstrom.com/en/notices
Additional information
PSD notification number: 2510-0228
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 November 2025. This page summarises an official notice. Details can change – always follow the official notice.