Daimler Buses eCITARO recall: Bevel Gear installed with Wrong Ratio
- What's wrong
- The wrong bevel gear may be installed on the front axle steering. The required gear ratio for HD HDH SHD RHD and Intouro is 1.117:1. A Bevel gear with ratio of 1:1 was installed. For eCitaro models the reverse misinstallation may have occurred. If a…
- What to do
- Contact a Daimler Buses dealer to book the free repair. Remedy is to check the bevel gear and replace them with a correct version if necessary
What’s wrong
The wrong bevel gear may be installed on the front axle steering. The required gear ratio for HD HDH SHD RHD and Intouro is 1.117:1. A Bevel gear with ratio of 1:1 was installed. For eCitaro models the reverse misinstallation may have occurred. If a 1:1 bevel gear is installed instead of 1.117:1 the wheel steering angles required in accordance with UN ECE-R 79 (section 6.2.5) in the event of a steering system failure can no longer be achieved. Since the calculated vehicle movement does not exactly match the actual vehicle movement in a event of fault unauthorized intervention by the ESP or in articulated buses the articulation angle control (ATC) is also conceivable. This could lead to a sudden reduction of drive torque and braking of individual wheels which may impair the ability to maintain the intended driving direction. A risk to other road users therefore cannot be ruled out.
The fix
Remedy is to check the bevel gear and replace them with a correct version if necessary
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| eCITARO | 1 Sep 2025 | 30 Sep 2025 | 3 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 20 August 2026. This page summarises an official notice. Details can change – always follow the official notice.