DT Swiss ERC/CRC/HEC/ARC Bicycle Wheels
- Affected
- Bicycle wheels for road bikes. The products were sold either as parts of a complete bicycle or as individual components via online retailers or specialist shops. This recall only affects products with carbon fiber composite rims and a DT Swiss ID number of 2740000 or higher.
- The problem
- The product presents a risk of injuries as the outer carbon layers of the bicycle wheels can delaminate during use.
- What to do
- The product has been recalled from end users. It is recommended that owners stop using the product immediately and visit the DT Swiss recall website for further information, including on how to identify if you own an affected product: https://www.swissside.com/pages/hadron-product-recall.
Product information
| Type | Hobby / Sports Equipment – Cycle Parts – Tyres/Wheels |
|---|---|
| Brand | DT Swiss AG / Swiss Side |
| Models | For a list of affected models please see Annex 1 of the linked PDF. |
| Sales period | 1 August 2024 –28 July 2025 |
| Country of Origin | Vietnam |
| Product Description | Bicycle wheels for road bikes. The products were sold either as parts of a complete bicycle or as individual components via online retailers or specialist shops. This recall only affects products with carbon fiber composite rims and a DT Swiss ID number of 2740000 or higher. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as the outer carbon layers of the bicycle wheels can delaminate during use. This structural weakening may cause the wheel rim to fail, leading to falls and injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
It is recommended that owners stop using the product immediately and visit the DT Swiss recall website for further information, including on how to identify if you own an affected product: https://www.swissside.com/pages/hadron-product-recall.
Madison Cycles UK, the UK supplier for these products can also be contacted via DTSwissService@madison.co.uk or +44 1908 326000.
Additional information
PSD notification number: 2511-0243
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 November 2025. This page summarises an official notice. Details can change – always follow the official notice.