E-Scooter 681935
- Affected
- Black e-scooter with red ring above the front wheel..
- The problem
- The product presents a high risk of electric shock due to access to live parts.
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Machinery – E-Scooter |
|---|---|
| Barcode | 8988063681935 |
| Charger | SJT-30E, Input: 100-240V 50/60Hz, Output: 29.4VDC 1A |
| Scooter | Input: Not stated |
| Battery | 25.2VDC 2.0A |
| Batch | 681935 |
| Country of Origin | China |
| Product description | Black e-scooter with red ring above the front wheel.. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of electric shock as the plug does not meet the dimensional requirements of the relevant standard. The user could access live pins when unplugging, or plugging in, the plug from the socket. Live parts are also accessible due to poor external build quality exposing bare conductors, and the minimum creepage and clearance distances were not present.
The product also presents a risk of fire as it was inadequately earthed, with a counterfeit fuse that could not provide the required protection under fault conditions. The battery also does not meet the capacity requirements of the relevant standard.
The product requires improvement to marking, labelling and documentation.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The authority has required the recall of the product from end users.
The product has been withdrawn from the market.
Additional information
PSD case number: 2301-0143
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 January 2024. This page summarises an official notice. Details can change – always follow the official notice.