Electra E-Bikes
- Affected
- Pedal-assisted electric bicycles.
- The problem
- The product presents a risk of injuries as the bolts holding the fender to the rear wheel of the bicycle may loosen when in use.
- What to do
- The products have been recalled from end users by Trek. To find out whether your product is affected, please contact your local Trek or Electra retailer. Affected users will be invited to book a service appointment to have replacement rear mudguard bolts and threadlockers fitted.
Product information
| Type | Hobby/sports equipment – Cycles (Powered) |
|---|---|
| Brand | Electra |
| Models | MY21-MY22 Navigator Go!, MY21-MY22 Ace of Spades Go!, MY18 Ace of Spades Go! |
| Country of Origin | China |
| Product Description | Pedal-assisted electric bicycles. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as the bolts holding the fender to the rear wheel of the bike do not have a threadlocker. This may cause the rear fender bolts to loosen over time and fall from the bike. Without these bolts, the fender may rotate under the rear wheel, and the user may lose control of the bicycle.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The products have been recalled from end users by Trek.
To find out whether your product is affected, please contact your local Trek or Electra retailer. Affected users will be invited to book a service appointment to have replacement rear mudguard bolts and threadlockers fitted.
For more information, please access: Recalls – Electra Bikes (GB)
Additional information
PSD notification number: 2601-0423
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 17 March 2026. This page summarises an official notice. Details can change – always follow the official notice.