Electric Bike, V20 PRO
- Affected
- An electric bike with wall plug and power adapter.
- The problem
- The product presents a serious risk of fire because the electric bike and its components have not been assessed using the relevant UK conformity assessment procedures.
- What to do
- Import rejected at the border and destroyed.
Product information
| Type | Hobby/sports equipment – Cycles (Powered) |
|---|---|
| Model | V20Pro |
| Product identifiers | DESDS21 |
| Two Pin Plug Model | NF-004 |
| Country of Origin | China |
| Product Description | An electric bike with wall plug and power adapter. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire because the electric bike and its components have not been assessed using the relevant UK conformity assessment procedures and there is no technical documentation or evidence of production control. There is also a risk of foreseeable misuse due to the lack of warnings and instructions on the product, including those relating to the use of PPE.
The product was also provided with a plug that does not conform to BS 1363 because it has no fuse link. A fuse link is required to ensure the safe operation of the product under fault conditions, and it’s absence could lead to the plug overheating and/or exploding.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs and Sockets etc (Safety) Regulations 1994.
Corrective action
Import rejected at the border and destroyed.
Additional information
PSD notification number: 2510-0139
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 11 August 2026. This page summarises an official notice. Details can change – always follow the official notice.