Electric Wheelchair
- Affected
- Folding electric wheelchair / mobility scooter with power plug and supply.
- The problem
- The product presents a serious risk of fire as there is no evidence that it has sufficient battery protective systems in place and there is exposed wiring on the supplied plug.
- What to do
- The import has been rejected at the border.
Product information
| Type | Other – Wheelchair |
|---|---|
| Charger model | JN-36 |
| Other product identifiers | DRYU9832730 |
| Country of Origin | China |
| Product Description | Folding electric wheelchair / mobility scooter with power plug and supply. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire as there is no evidence that it has sufficient battery protective systems in place and there is exposed wiring on the supplied plug. If the product is charged and left unattended overnight, a fault may occur potentially leading to the battery exploding and/or setting on fire. There is also no evidence to demonstrate that the product has been assessed using relevant UK conformity assessment procedures, as a valid Declaration of Conformity was not supplied. Improvements are also required to the product instructions.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 and the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border.
Additional information
PSD notification number: 2509-0156
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 24 October 2025. This page summarises an official notice. Details can change – always follow the official notice.