Recall 10 December 2021

ElliptiGO Arc 3, ElliptiGO Arc 8, ElliptiGO Arc 24 bicycles

Yes – this has been recalled
Photo of ElliptiGO Arc 3, ElliptiGO Arc 8, ElliptiGO Arc 24 bicycles
Photo: official notice
The problem
The nature of the risk is that the Arc frame can fail if subjected to enough force and fatigue cycles. The frame is the main structure for the bicycle. If it fails, the rider could fall and be injured.
What to do
The product has been recalled from the end user. For more information please see: https://www.elliptigo.com/arcs/.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Hobby / Sports Equipment – Bicycle
Country of Origin Taiwan
Counterfeit No
Product identifier ElliptiGO Arc bicycles are composed of an aluminum frame, front fork, steering column mated to handlebars, foot platforms situated on drive arms mated to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components that are standard in the bicycle industry. The Arc 3 model has three gears. The Arc 8 model has 8 gears. The Arc 24 model has 24 gears
Product Report and Image Link to Product Image and PDF

Hazard

The nature of the risk is that the Arc frame can fail if subjected to enough force and fatigue cycles. The frame is the main structure for the bicycle. If it fails, the rider could fall and be injured.

Corrective action

The product has been recalled from the end user. For more information please see:
https://www.elliptigo.com/arcs/.

Additional information

PSD case number: 2110-0084

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 10 December 2021. This page summarises an official notice. Details can change – always follow the official notice.

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