Engwe T14 E-Bike
- Affected
- An electric bike with included battery charger and wall plug.
- The problem
- The product presents a serious risk of fire as it is supplied with a plug that does not meet the dimensional requirements of BS 1362.
- What to do
- The import has been rejected at the border
Product information
| Type | Hobby/sports equipment – Cycles (Powered) |
|---|---|
| Brand | Engwe |
| Model | T14 |
| Product Carton Identifiers | ZH216-AT14-EUOG04, 185C26T14EOG0410 |
| Battery | SN0343C299600118 |
| Charger | LBC481036 |
| Country of Origin | China |
| Product Description | An electric bike with included battery charger and wall plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire as it is supplied with a plug that does not meet the dimensional requirements of BS 1362. Additionally, the electric mountain bike and its components have not been assessed using relevant UK conformity assessment procedures. There is no valid technical documentation for the product and no evidence of production control. There is a lack of labelling, marking and instructions. In the absence of evidence to demonstrate the conformity of the bike, battery, and charger, it may be possible for the charger and/or battery to overheat, causing a fire.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2601-0174
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 January 2026. This page summarises an official notice. Details can change – always follow the official notice.